Flutterhall Account Rules and Bonus Terms
Every bonus at Flutterhall carries its own wagering rule, from 35x on the welcome package to 45x on reloads. This page sets out the account, age and conduct terms that apply across the site.
Account Terms at Flutterhall Casino Online
Playing at Flutterhall Casino Online starts with one account per player, registered with an email address and password, and the minimum age for registration is 18. We ask every player to complete verification by uploading ID, proof of address and payment documents in the Documents tab of their profile, as files up to 2MB in pdf, gif, jpeg, jpg, bmp, png or tif. We protect accounts with 128-bit SSL encryption, the PGP protocol and two-factor authentication, and our games hold Random Number Generation certificates.
Prohibited Conduct
Opening more than one account per player is not permitted, and bonus funds are subject to the rules attached to each offer. Non-sticky bonuses require real money to be played first, slots count 100% towards wagering while card, roulette, poker, video poker and live games count 5%, and only one bonus may be active at a time.
We set responsible play tools including deposit, loss, activity and session limits, plus the option to close an account and reopen it later. Full detail on how offers work sits on our welcome bonus page.
Bonus Clause Reference
Bonus terms vary by offer, and the table below lays out the wagering requirement, expiry and maximum bet tied to each type of bonus we run.
| Bonus type | Wagering | Expiry / limit |
|---|---|---|
| Welcome package | 35x | Unclaimed expires in 3 days; claimed runs 7 days |
| Reload bonuses | 40x to 45x | Codes such as MONDAY and RELOAD100 apply |
| Weekly cashback | 3x | Paid every Monday |
| Lucky Spin / Lucky Box bonus money | 5x | Free spins element wagers at 25x |
| Deposit bonus play | No maximum bet | £5 maximum bet on cashback bonuses |
Maximum withdrawal from a bonus is capped at 10x the bonus amount unless the specific offer states otherwise, so the wagering figure above should always be read alongside the cashout cap.
What Players Must Know Before Claiming
These are the practical conditions behind our bonus terms:
- Wagering is non-sticky: real money in the account plays first, bonus funds second.
- Slots contribute 100% to wagering; card, roulette, poker, video poker and live games contribute only 5%.
- Only one bonus can be active on an account at any time.
- An unclaimed welcome bonus expires after 3 days; once claimed, it runs for 7 days.
- Maximum withdrawal from bonus winnings is 10x the bonus amount unless the offer says otherwise.
- Free spins from the welcome package are issued on named titles including Royal Coins 2, Royal Joker, Lion Gems 3 Pots and Sun of Egypt 3, with Gold Rush with Johnny Cash as the alternative slot.
- Bonus codes such as FH1, FH2 and FH3 unlock each of the three welcome deposits; the current codes sit on our promo codes page.
Withdrawal and Deposit Conditions
Withdrawal requests start from £20 per transaction, or £50 when the method is bank transfer, and we apply weekly and monthly caps of £3,000 and £15,000 that rise with lifetime deposits to £20,000 per week and £120,000 per month. Processing itself follows the method chosen: crypto withdrawals are instant, card withdrawals take 1 to 3 days and bank transfer takes 5 to 7 days.
Deposits are accepted from £20 with no casino fee applied on either deposits or withdrawals. Card deposits run up to £5,000 and bank transfer deposits up to £4,000, and we confirm every deposit instantly regardless of method. Full method and limit detail is set out on our payments page.
Account holders should keep their verification documents current, since payment and identity checks tie directly to the limits above and can delay a withdrawal until completed.